Privacy Policy

This privacy policy sets out how Casualties Union uses and protects any information that you give us when you register as a volunteer member.

Here’s a clear and compliant Privacy Policy for www.casualtiesunion.co.uk, based on UK GDPR and Data Protection Act 2018 requirements:

Privacy Policy

Effective Date: July 2025
Website: www.casualtiesunion.co.uk

Casualties Union (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us, or use our services.

  1. Who We Are

Casualties Union is a Charitable Incorporated Organisation (CIO), charity number no: 1200120 dedicated to providing realistic casualty simulation for training and education purposes.
For any questions regarding this policy, you can contact us:
Email: hq@casualtiesunion.org.uk
Postal Address: 77 Forest Rd, London, E17 6HF

  1. What Information We Collect

We may collect the following personal information:

  • Identity Data: Name, title, date of birth (if provided for membership or training purposes).
  • Contact Data: Email address, postal address, telephone number.
  • Membership & Volunteer Data: Skills, training history, branch affiliation.
  • Technical Data: IP address, browser type, device information, cookies (see section 7).
  • Communication Data: Any information you provide when contacting us via forms, email, or social media.
  1. How We Collect Your Information
  • When you visit our website (automatically through cookies and analytics).
  • When you contact us by email or phone.
  • When you become a member or volunteer, sign up for training, or request information.
  1. How We Use Your Information

We use your information for:

  • Responding to enquiries and providing requested services.
  • Administering membership and volunteer records.
  • Processing event registrations and training courses.
  • Complying with legal and regulatory obligations.
  • Improving our website and services through analytics.

We do not sell, rent, or trade your personal information to third parties.

  1. Legal Basis for Processing

Under the UK GDPR, we process personal data on the following lawful bases:

  • Consent: Where you have given explicit consent (e.g., subscribing to newsletters).
  • Contract: To perform our obligations under membership or event agreements.
  • Legal Obligation: To comply with charity regulations and tax requirements.
  • Legitimate Interest: To operate, improve, and promote our charitable activities.
  1. How We Share Your Information

We may share your data with:

  • Service Providers: For IT support, website hosting, and email services (all GDPR-compliant).
  • Regulators or Authorities: Where required by law.

We do not transfer your data outside the UK or EEA unless adequate safeguards are in place.

  1. Cookies and Website Analytics

Our website uses cookies to improve user experience and analyse traffic.

  • What are cookies? Small text files stored on your device.
  • You can control cookies via your browser settings. Disabling cookies may affect site functionality.
  • We use Google Analytics or similar services to collect anonymous data about site usage.

For more details, see our Cookie Policy.

  1. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”) in certain circumstances.
  • Restrict processing or object to processing.
  • Data portability (receive your data in a structured format).
  • Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at hq@casualtiesunion.org.uk.

  1. Security

We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: hq@casualtiesunion.org.uk
Postal Address: 77 Forest Rd, London, E17 6HF